The Importance of Being Local

Akira_Coffee_Co_1Akira Coffee and Cornhusker Bank

Akira Coffee Founder & CEO, David Sievers, was recently in the Cornhusker Bank Center closing on a business line of credit and talked to bank staff about his company.  One of the things he noted when discussing how and why he chose to do business with Cornhusker Bank was the fact the bank is a locally owned, community bank.  

Cornhusker Bank has a 116 year history as a community bank and offering customers our expertise in understanding and navigating the economic conditions here in Nebraska.  

Some of the basic benefits of doing business locally to all residents of a community include:

  • Local businesses are more likely to utilize other local businesses, keeping more money in the local economy, with $68 of every $100 dollars spent locally staying local.
  • Local businesses help employ individuals from our community.
  • Local businesses return more money to their community in donation and social causes.
  • Local businesses get to know their customers and vice-versa, forming long relationships.

Akira_Coffee_Co_2Mr. Sievers noted he and his staff are based locally, giving him the opportunity to “work in an area I care about and try to do a little more good in the world”.  Akira Coffee Co sources products and uses local vendors whenever possible.  Akira Coffee Co doesn’t sell coffee under its own brand.  Instead, they partner with social media influencers to build their very own coffee brands.  Akira Coffee has a commitment to high quality ingredients for its coffees and teas.  One way they do this is by sourcing only specialty grade coffees from responsible, ethical, and sustainable sources.  For more information about Akira Coffee Co go to http://www.akiracoffeeco.com

Following is a Q &A Cornhusker Bank conducted with David Sievers regarding his experience working with Cornhusker Bank to obtain a loan:

Q:  What led you to choosing Cornhusker Bank for your business banking needs?

A:  It’s important to me to bank locally within the community.  Cornhusker Bank was recommended by my father, who specifically noted the Bank’s Chairman, John F. Dittman.  

Q:  What are your plans for the proceeds from this loan?

A: With this line of credit, we will be acquiring inventory in preparation for the launch of our newest coffee brand with one of the biggest social media influencers in the world.  We needed capital to invest in product to have on hand because once we make our big announcement we have to be ready to serve our new customers.  

Q:  Why choose a commercial loan to accomplish this?

A: As I looked at my company’s capital structure, a line of credit was the perfect way to fund acquiring inventory that I know will sell within a few months.  It’s much cheaper than using credit cards.  Also since the inventory has a known rate of return, any capital I have that is meant to be invested in growth can stay available to me rather than being tied up in product sitting on the shelf.

Q:  What type of experience did you have acquiring a loan?

A: It was a very pleasant experience.  I outlined what I was looking to do and what my questions were. I got very straightforward answers to all my questions.  The Bank’s staff is very easy to communicate with.  

Cornhusker Bank remains the area’s oldest locally owned bank, demonstrating Nebraska values, stability, soundness, and investing in the success of customers, associates, and community.

Common Values Help Develop Business Relationships

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Complete Hearing

A relationship is defined as “the way in which two or more people or groups regard and behave toward each other”. Knowing people on a personal level helps deepen the relationship and understanding of what a person or business really needs.  One of the ways Cornhusker Bank deepens relationships is by taking time to develop financial roadmaps. Understanding a company’s roadmap, allows us to know what a business’s goals and expectations truly are.  We believe in “doing life together” with those in our community.  Cornhusker Bank’s relationship with Complete Hearing is typified by the same kind of values embraced by co-owners, Dr. Meghanne Wetta and Dr. Sandra Miller.

Complete Hearing, located at 4200 Pioneer Woods Drive, Lincoln, NE, states on the home page of their website that “The quality and success of our relationships are determined by our ability to communicate with the people in our lives.” It is easy to understand how important relationships are to the audiologists at Complete Hearing by previewing their website.  The relationships they have with their patients involves serving them well by providing them the information and compassion to help them live strong lives through better hearing.  Matthew Biggs, Cornhusker Bank Relationship Manager has worked with Complete Hearing for eight years and has developed a relationship that has helped provide their business with solutions for lifelong success.

Cornhusker Bank asked Dr. Wetta and Dr. Miller some questions about their relationship with Cornhusker Bank in efforts to better understand what matters to them. That Q & A follows:

Q What brought you to banking with Cornhusker Bank and why do you continue to bank with us?  What aspect of your banking relationship with cornhusker Bank do you like?

A:  Dr. Wetta noted her family had personally been banking with Cornhusker Bank because there were no charges for ATM withdrawals and that played a factor when she and Dr. Miller were looking for a bank for their practice.  Dr. Wetta noted she continues to do business with Cornhusker Bank because of the personalized care she always receives and the timeliness of responses to any of her questions.  Both added it is Cornhusker Bank’s support and communication that they like.  “We can’t think of a time that our questions have not been answered!”

Q. What types of products/services do you use at Cornhusker Bank?

A. As our practice has grown, we have incorporated not just traditional checking accounts, but also ACH/ Bill Pay/ Business Deposits/ Online/ App usage.  We also have had support through traditional loans. We enjoy partnering with Cornhusker Bank each spring for One Day Without Shoes benefitting the People City Mission. Being a drop off location for gently used and new shoes + participating in the walk is something we look forward to annually.

Q. What experiences have you had with your Customer Relationship Manager, Matt Biggs, and what do you think about your relationship with him? CH_8_72

A. “Our relationship is built on trust! He listens to us. When we ask multiple questions, he is willing to answer them, thoughtfully and thoroughly. He is authentic. When we ask him to take off his banker hat and give us his personal thoughts, they align with his professional advice. We value his expertise. As Adjunct Professors at UNL, we continue to ask Matt to be a guest speaker to our 3rd year doctoral students to share his banking knowledge.”

Q.  How would you describe the customer service you have experienced from Cornhusker Bank?

A. “Amazing, Fantastic. On point. Thorough. Immediate. Helpful. Complete. They get it done!”

Q.  What is most important to you in choosing a financial partner?

A. “No doubt, it’s trust, which is built with time, communication and consistency. We took a chance in the very beginning trying a new bank. We are so thankful we took initiative to leave a bank that was not returning calls or emails and found a place that takes great care of us.”

Q. Any specific experiences or other comments you would like to add?

A. “After reflecting on these questions, something has come to obvious light. Our values and mission at Complete Hearing include: Selfless service described as active listening, affirming, time, thorough and physically present. Selfless Staff described as dependable, willing, initiative, and open. Selfless Space described as intentional care, accessible, sincere, humor and collaboration. These three values not only sum how we approach Complete Hearing and our service to our employees, staff and community, but (we) would argue these could also be used to describe Cornhusker Bank as well! Our experience continues to be positive and we are thankful we work together!”

Cornhusker Bank is pleased to share our common values of “building positive relationships” and “doing life together” with Complete Hearing!

Payroll Impersonation Fraud

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What is it?

Fraudsters target individual employees by directing the employees to update or confirm their payroll information via a fake payroll platform that spoofs their employer’s actual payroll platform. In some cases, the fraudster may claim the employee must do one of these: view a confidential email from human resources or the payroll department, view changes to the employees account, or confirm that the account should not be deleted.  In any case, when the employee logs in from a link or attachment in the email, the fraudsters then use the stolen employee credentials to change payment information in the real payroll platform.  

How it’s Done

Step 1 – Fraudster targets an employee by sending a phishing email that impersonates the employee’s human resources or payroll department, as well as the company’s payroll platform. The email directs the employee to log in to confirm or update payroll information, including bank account information.  

Step 2 – Employee clicks the link or opens the attachment within the email and confirms or updates the payroll information.

Step 3 – The fraudster then uses the stolen login credentials to change payment information to an account controlled by the fraudster.

Avoid Being a Victim

Solid internal controls are key to guarding against these scams.

  • Employers should alert employees to watch for phishing attacks and suspicious malware links.
  • Employees should be directed to check the actual sender email address, rather than just looking at the subject line, to verify that the email came from their employer or payroll service provider.
  • Employees should not reply to any suspicious email; instead have them forward the email to a company security contact.
  • Employees should not enter their login credentials when clicking on a link or opening an attachment in an email.
  • Employer self-service platforms should authenticate requests to change payment information using previously known contact information. For example, requiring users to enter a second password that is emailed to an existing email address, or to use a hard token code.
  • Employer self-service platforms also should reauthenticate users accessing the system from unrecognized devices, using previously known contact information.
  • Set up alerts on self-service platforms for administrators so that unusual activity may be caught before money is lost. 
  • Employers should consider validating employees’ new Direct Deposit information by sending ACH prenotification transactions. 

Source:  NACHA, Protecting against Fraud: How to spot and prevent fraud schemes.  

If you have any questions please contact Treasury Management Officer, Scott Walters, at 402-323-8274 or scott.walters@CornhuskerBank.com.  

Thanks for Supporting One Day Without Shoes

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Cornhusker Bank thanks the community for its support and involvement during its 9th annual One Day Without shoes event, which benefits the People’s City Mission.  Although much of Nebraska spent the spring of 2019 being “Nebraska Strong” and donating for victims of the spring flooding, they still came out showing strong support for their own community by donating to One Day Without Shoes. 

Approximately 31,000 pairs of shoes were donated this year, along with nearly $11,000 in cash donations to the Mission.  Walkers from participating businesses and individual community members, along with many bank associates made the walk from the Cornhusker Bank Center location at 84th and O Street to the People’s City Mission Help Center at 68th and P Street on April 9th to help raise awareness of the Mission’s need for shoes.  

Cornhusker Bank staff is proud to be doing life together with our community and thanks all who helped make a positive difference in our community by walking, donating shoes, donating funds, sorting shoes, or being a collection site.  You are a driving force behind Cornhusker Bank’s continued desire  and efforts to be “Committed to Your Success”.   

Cornhusker Bank Involves Community To Collect Shoes To Benefit People’s City Mission

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This year marks the 9th annual Cornhusker Bank One Day Without Shoes event for the benefit of the People’s City Mission.  In the history of the event Cornhusker Bank and organizations throughout the community that have partnered in the collection efforts have gathered over 132,000 pairs of shoes and cash donations for the mission to buy new footwear of over $68,000.

Over 130 locations throughout the community are partnering with the bank for this year’s shoe campaign and will be serving as collection sites for new, used, adult, and children’s shoes from April 1 through April 12, 2019.  According to Barry Lockard, Cornhusker Bank President/CEO, “The One Day Without shoes event has been phenomenally successful in giving bank associates and the community at large the opportunity to have a shared purpose which helps enhance our community and helps improve well-being of lives of individuals within it.” 

New or used shoes of all sizes will be collected at participating businesses throughout the community, including all Cornhusker Bank locations from April 1, 2019 through April 12, 2019.   On Saturday, April 6th, Cornhusker Bank will also have a FREE shred day at the 8310 O Street location only.  This provides the community a terrific opportunity to dispose of their unwanted paper documents in a safe manner while they can also drop off any shoes they would like to donate.

Cornhusker Bank invites the community to join bank associates and representatives of businesses which are collecting shoes, as we host a press conference on Tuesday, April 9th, 2019 at 10:45 a.m. with the People’s City Mission at Cornhusker Bank Center, 8310 O Street in Lincoln.  The press conference will include information about the impact of the event on the Mission and the community.  Everyone is also invited to join the walk immediately following the press conference from the Bank to the Mission’s Help Center at 68th and P Street, to help raise awareness of the need for adequate footwear in our community.  A free lunch will also be served at the Cornhusker Bank Center from 11:00 am to 1 pm on April 9th.  

Nebraska’s Strong Communities

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Cornhusker Bank and subsidiary, Lincoln First Realty, joined forces for our associates to donate goods for Fremont area flood victims which will be delivered later this week and distributed by Fremont area churches.  Cornhusker Bank found great information for flood recovery resources in this link to Governor Ricketts website: https://governor.nebraska.gov/press/nebraska%E2%80%99s-strong-communities.  Cornhusker Bank will continue to seek ways to help keep our Nebraska communities strong!

Omaha Advisory Board Established for Cornhusker Bank

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The Cornhusker Bank Omaha Advisory Board was established to assist the bank in its marketing and community development activities within the Greater Omaha area.  This group is working alongside Allen Chaffee, Omaha Market President, to identify Omaha market trends and opportunities.  The board meets on a quarterly basis.

The board as pictured in the photo consists of (front row) Alex Epstein, Executive Vice President/OMNE Partners; David Shiffermiller, Executive Vice President – Lending/Cornhusker Bank;  Frank Mihulka, Attorney/Woods and Aitken, LLP; Allen Chaffee, Omaha Market President/ Cornhusker Bank; Dr. Matthew Klemke/View Pointe Vision; (middle row) Matthew DeBoer, Vice President – Managing Principal/HDR Architecture; Chris Tointon, CEO-President/ YMCA of Greater Omaha; James Prchal, Owner-Partner/ Prchal Petersen Group, LLC; (back row) John Dittman, Chairman/Cornhusker Bank; and Barry Lockard, President-CEO/Cornhusker Bank.  Allen Chaffee reported, “This group, comprised of professionals from different industries, enhances Cornhusker Bank’s understanding of the Greater Omaha area and matters which are important in the community.”

Cornhusker Bank Promotes Nuismer

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Cornhusker Bank has announced the promotion of David Nuismer to Chief Credit Officer.  Barry Lockard, Cornhusker Bank President reports, “Dave’s extensive lending experience and strong analytical skills and sound judgement, along with a strength in knowledge of regulations governing lending will serve the bank and its customers well.”  

David, who has 18 years of banking experience has been with Cornhusker Bank since 2010 and has most recently served the bank as vice president/manager, Credit Administration.  In his new role Mr. Nuismer is responsible for overall management of the Bank’s credit administration, underwriting and loan review and analysis functions and support staff in those areas. 

Cornhusker Bank Welcomes New Directors

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Cornhusker Bank is pleased to welcome three new members to its Board of Directors: Heather Crockett, Douglas S. Dittman, and David Shiffermiller.

Heather Crockett comes to her Directorship with 25 years at Cherry Hill Companies which includes the Legacy Retirement Communities, currently serving as its Chief Financial Officer.  Doug Dittman is a Farmer, Dairyman, and Owner of a creamery and the Hub Cafe´.  David Shiffermiller serves Cornhusker Bank as Executive Vice President/Lending and has been with the bank over a decade, leading the lending department. 

“Cornhusker Bank and the community we serve are fortunate to have talented leaders like Heather, Doug and David willing to give their time, talents, and expertise to ensure the Bank is meeting its mission to provide solutions for lifelong success” reported John F. Dittman, Chairman.

Cornhusker Bank Promotes Biggs, Brase, and Schaffer

matt_biggs_tweak    matthew.brase    Schaffer_tweak

The promotions of Matthew Biggs to Vice President/Relationship Manager, Matthew Brase to Vice President/Financial Operations Officer, and Nicholas Schaffer to Vice President/Operations Officer were recently announced.   Barry Lockard, bank President/CEO reported, “These associates each display a very high level of commitment to both our internal and external customers’ success, while developing and maintaining a comprehensive knowledge base in their respective areas.” 

Matt Biggs duties as a commercial relationship manager include development of new commercial business, the growth and expansion of existing business relationships and ongoing service of customers.  Matt has broad knowledge of commercial loan policies and procedures and the ability to provide financial consultation to customers to help them develop roadmaps to arrive at their goals.

Matt Brase supports Bank management and all departments with his extensive abilities in statistical analysis, identifying trends, solving issues and developing forecasts in different areas of the bank.  Matt completes required regulatory reports and supports the entire Financial Operations team, ensuring the accuracy of Bank financial data.  

Nick Schaffer manages the Operations Center team and all tasks they complete in accordance with bank policies and applicable laws.  His department is responsible for providing backroom technical support for the bank’s retail division in the areas of Customer and Account Management, Electronic Funds Transfer, and Item Processing.  Nick’s detail oriented expertise and high level of confidentiality assure customer information and service are provided at the highest levels.